Pittsville, MD — The Salisbury Area Chamber of Commerce was delighted to join Pittsville Ford on July 21 as the dealership officially cut the ribbon on its new state-of-the-art Ford Pro Elite Commercial Service Center, located at 7151 Friendship Road in Pittsville, Maryland.
Guests were welcomed by Stephen Townsend, Fixed Operations Director for Preston Automotive Group, and Caitlin Webster, Ford Pro Elite Manager, who shared their vision for the new service center and highlighted its importance to local businesses and fleet operators.
Pittsville Ford, part of the Preston Automotive Group, has proudly served the community since 2006. The new Ford Pro Elite Commercial Service Center represents a significant investment in the future of commercial vehicle service on the Eastern Shore. To earn Ford Pro Elite status, dealers must meet rigorous standards, including maintaining 24 or more commercial service bays, operating at least five Mobile Service vans, offering extended service hours, employing factory-trained commercial technicians, and making substantial investments in facilities, equipment, and service capabilities.
Webster explained that the facility, which opened in March 2026, is the only center on Maryland’s Eastern Shore offering this comprehensive range of automotive and commercial vehicle services. Its mobile service program allows technicians to travel directly to customers and perform repairs and maintenance at the same rate charged in the shop. The operation currently employs eight technicians at the center and six technicians assigned to mobile service units, with plans for continued growth. An on-site parts warehouse further enhances efficiency by reducing wait times and speeding up repairs.
“With the capability of 24 bays and three sets of mobile column lifts, the center services any type of commercial vehicle as well as any make and model passenger vehicle. Our mobile units service from Wilmington to Cape Charles, providing a convenient option for customers who are very busy at work or at home,” Webster noted.
Following the ribbon-cutting ceremony, guests enjoyed light refreshments provided by Chick-fil-A and had the opportunity to win a variety of Ford-branded swag as door prizes.
For more information about the new Ford Pro Elite Commercial Service Center, visit www.pittsvilleford.com/ford-pro-elite-commercial-service-center or call 410-835-2499.
