Salisbury, MD — TidalHealth Primary Care and TidalHealth Specialty Care are pleased to announce Rachel Bozman and Stephanie Jones are their Team Members of the Month for February 2024.
Rachel Bozman, LPN, TidalHealth Pulmonary in Salisbury
Bozman was nominated by several team members and Practice Manager, Florence Daniels, for demonstrating the values of Accountability, Community, Quality and Service:
“During our office’s absence of a Practice Manager, Rachel was the glue to hold everything together from an operational perspective. She organized the provider schedule and managed the day-to-day operations with the Medical Assistants and Patient Service Representatives.
She also assisted Dr. Conaway’s team with interviewing and hiring team members in addition to seeing her patients and managing her hypertension pulmonary patients. She never hesitated to help the team and provided the consistency the team needed.
Even with new management, Rachel goes out of her way to show united team effort with all leadership involved in the growth of her department!”
Stephanie Jones, Patient Service Representative, TidalHealth Cardiology in South Salisbury
Jones was nominated by a family member of a patient. for demonstrating the values of Accountability, Community, Quality and Service:
“Stephanie demonstrated a remarkable level of dedication, professionalism, and efficiency, her commitment to providing excellent patient care and going above and beyond in their duties has not gone unnoticed.
One of the qualities that truly sets Stephanie apart is her exceptional interpersonal skills. She has a friendly and compassionate demeanor, which undoubtedly contributes to a positive and welcoming atmosphere within the office. She has an innate ability to make patients feel at ease, creating a positive experience that reflects well on the entire practice.
It is team members like Stephanie who truly embody the values and commitment to excellence that make TidalHealth a reputable and trusted healthcare provider. I believe her efforts deserve special recognition, and I hope you will convey my gratitude to her for her exceptional contributions to the success of the practice.”
