Coastal Hospice has been recognized for excellence, as reported by the families of patients in their care.
Deyta Analytics, a division of HEALTHCAREfirst, named Coastal Hospice a recipient of the 2016 Hospice Honors Elite Award in April at National Hospice and Palliative Care Organization’s Management Leadership Conference in National Harbor, MD. Hospice Honors recognizes hospices nationwide that provide the highest level of quality as measured from the caregiver’s point of view.
Deyta Analytics surveys families and caregivers of patients after their passing to evaluate the quality of the hospice services they received. They choose the recipients of the Hospice Honors Awards by evaluating the hospice’s performance on a set of 24 quality indicators and comparing the results to all partnering hospices in the nationwide Deyta Analytics database.
“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said Bobby Robertson, president and CEO of HEALTHCAREfirst. “I am extremely proud of Coastal Hospice for achieving this highest of honors, and I congratulate them on their success.”
“Receiving an award based on the opinions of the families we serve is the highest honor we can achieve,” said Alane Capen, president of Coastal Hospice. “Our mission is to provide the best medical care in the most compassionate way to the patients in our service, and it is rewarding to hear that our families feel we are fulfilling that mission.”
Founded in 1980, Coastal Hospice is a nonprofit health care organization that cares for individuals facing life-limiting conditions but who want to remain as active and engaged as possible. Coastal Hospice cares for patients in their home, nursing home, assisted living facility or at Coastal Hospice at the Lake. The organization serves Wicomico, Worcester, Dorchester and Somerset counties. Information is available at 410-742-8732 or at www.CoastalHospice.org.
HEALTHCAREfirst provides cloud-based agency management software, outsourced billing and coding services, Deyta analytics, and program management solutions to improve business and clinical operations for more than 4,000 home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company’s services allow agencies to focus on patients instead of paperwork. Information is available at 800-841-6095 or at www.healthcarefirst.com.
