Eastern Shore Leadership Institute Focus Group: Communication Skills to Reduce Conflict and Increase Efficacy

Eastern Shore Leadership Institute Conflict Resolution

The Salisbury Area Chamber of Commerce is proud to present one of our newest initiatives and benefits to Chamber businesses. We’ve seen a clear need for businesses to provide their employees and teams with top leadership development training — similar to programming the largest local businesses provide — and are working to meet that need by developing The Eastern Shore Leadership Institute.

The Eastern Shore Leadership Institute announces a new Focus Group Class, Communication Skills to Reduce Conflict and Increase Efficacy, featuring Cathy Diekmann, M.A.

The class will be held on Wednesday, March 20, at 11:30 AM at Junior Achievement 301 Tilghman Rd #101, Salisbury, MD 21804.

How we communicate and respond to conflict affects our ability to lead and how others view our leadership competency. In this workshop, participants will learn to:

  • Identify how conflict perspective can influence cooperation, escalation, and de-escalation
  • Regulate emotional response to conflict, structure communication to build leadership confidence, credibility, and finesse
  • Ask questions that help unearth information and strengthen relationships Enjoy “Aha!” moments that demonstrate why communicating through conflict is both tricky and rewarding

Don’t miss this chance to improve your communication skills and achieve greater success. Reserve your spot today!

Space is strictly limited to 30 participants. The fee is $50 (lunch included)

Registration is required.
Register Here