Effective Leadership in Action Series 3
This series will feature three classes, each including a supplemental roundtable discussion. Participants are expected to attend all classes and roundtable discussions to receive a certificate of completion. Classes will be at Wor-Wic Community College. Roundtable locations are being scheduled and will be announced soon.
REGISTER online at https://bit.ly/3B3hQxl
Session 1: Leading to Develop Culture: Step-by-Step Guide to Injecting Leadership Power in Your Company
Facilitated by Kevin Hughes
Thursday, October 17 | Part One: 10:30 am-1:00 pm | Location Wor-Wic Community College
Tuesday, October 22 | Part Two: 12:00 pm-1:30 pm | Location TBA
This session will cover:
How to provide expert skills in communications, “managing up,” and workplace conflict.
How to manage team members appropriately using a variety of styles.
How to provide your staff opportunities to be leaders, even if they don’t hold a title.
Session 2: Conflict and Your Unique Response: Decoding the TKI Model
Facilitated by Heather Parsons
Thursday, October 31 | Part One: 11:00 am-1:00 pm | Location Wor-Wic Community College
Wednesday, November 6 | Part Two: 12:00p-1:30pm | Location TBA
This session will cover:
Understanding the five conflict styles and their impact on conflict resolution.
Decode your conflict style and understand how it influences your interactions.
Learn to leverage the strengths of your style while adapting to different conflict scenarios for better outcomes.
Session 3: Galvanizing a Team Behind the Mission: Building World-Class Culture in Your Workplace
Facilitated by Vance Morris
Thursday, November 14 | Part One: 11:00 am-1:00 pm | Location Wor-Wic Community College
Tuesday, November 19 | Part Two: 12:00 pm-1:30 pm | Location TBA
This session will cover:
Discover how to establish and uphold high service standards that ensure consistency.
Insightful strategies to provide exceptional service and how to implement them.
The importance of training and empowering your employees to deliver great customer service.
More about our speakers:
Instructor: Kevin Hughes founded Chesapeake Learning & Development in 2023. He has over 20 years of experience in the learning and development field, working with various organizations and industries. Kevin is adept at collaborating with leadership to ensure all employees get what they need to grow professionally. Kevin is certified in several training courses, including DISC, Situational Leadership Experience, Self-Leadership, and Targeted Selection (Behavioral Interviewing). He is a Harrison Assessments coach. In addition to these certifications, he has built and facilitated training programs on effective communications, giving and receiving feedback, personal brand, customer service, and more. Holding a B.S. from Towson University in Baltimore, Kevin majored in Mass Communications and minored in Music Performance. He has two kids, Andrew and Abby, and lives with his wife, Colleen, on Maryland’s Eastern Shore.
Instructor: Heathers Parsons, MBA, SHRM-CP, PHR, CWCS IMHR Consultant. Heather Parsons is a strategic HR executive with over 20+ years of extensive experience in crafting and implementing strategic HR initiatives while possessing a keen ability to navigate complexities within the modern workplace, leveraging technology and data-driven insights to inform decision-making and drive organizational success.
Instructor: Vance Morris is a National Speaker, Walt Disney World Resort Management Alumni, having spent 10 years as a leader in the Resorts. He runs the only XPerience Systems & Direct Response Marketing business on the planet. Here he coaches companies to create XPerience Service Systems and then monetize them through direct response marketing. Longest Reigning Marketer of the Year (2015-2019) , GKIC/NOBS/MM & Dan Kennedy Award Winner.
