Local Energy Providers to Offer In-Person Assistance to Customers
Salisbury, Md. — SHORE UP! Inc., the community action agency for Maryland’s lower Eastern Shore and the region’s provider of energy assistance programs, will host its annual Energy Week event from October 21 to October 23, 2024. During the event, representatives from Delmarva Power and Choptank Electric Cooperative will be available to answer customer questions and provide direct assistance with energy accounts.
The event will take place at SHORE UP!’s Energy Assistance Office, located at 500 Snow Hill Road in Salisbury. Customers are encouraged to visit between October 24 and October 26, from 9:00 a.m. to 6:00 p.m. each day. The Energy Assistance Office is located at the rear of the building, with an entrance facing Washington Street.
Delmarva Power and Choptank Electric customers seeking help with their accounts, including bill assistance and payment arrangements, can meet with representatives in person to have their questions answered and explore available options.
As a key provider of energy assistance in the region, SHORE UP! helps low- and moderate-income households manage electric and home heating costs, including past-due balances. The following programs are available to eligible households:
⦁ Maryland Energy Assistance Program (MEAP): Offers grants to assist with home heating bills.
⦁ Electric Universal Service Program (EUSP): Provides financial assistance to reduce electric bills.
⦁ Arrearage Retirement: Helps customers with past due balances of $300 or more. This assistance is available once every five years, with special exceptions for those who received it in 2020 or 2021.
⦁ Utility Service Protection Program (USPP): Protects low-income households from utility shut-offs and establishes a consistent monthly payment plan.
For more information about Energy Week or SHORE UP!’s energy assistance programs, visit www.shoreup.org or call the Energy Assistance Office at (410) 341-9634.
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SHORE UP! Inc. is a nonprofit community action agency serving Maryland’s lower Eastern Shore. The organization works to help people reach economic self-sufficiency through a variety of programs, including energy assistance, housing, employment, and education.
NB: SHORE UP is an acronym for Self-Help On Rural Economics and Urban Problems and should be printed in all capital letters.
