The Commerce Department’s National Institute of Standards and Technology (NIST) has named Trudy Hammond, Ed.D, PMP, Peninsula Regional Medical Center’s (PRMC) Project Lead, to the Board of Examiners for the 2019 Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.
Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks. The examiner board is composed of more than 325 leading experts competitively selected from industry, professional, trade, education, healthcare and nonprofit (including government) organizations from across the United States.
Dr. Hammond has been with PRMC for nearly 35 years. Starting in the Maintenance Department, she quickly worked her way up through the organization to become an Executive Assistant, a Continuous Quality Improvement Specialist and in her current role, the Project Lead working with the Executive Staff on high-level projects and strategic planning for the Peninsula Regional Health System and PRMC. Dr. Hammond holds a Business Management degree from Wor Wic Community College; a Bachelor of Science in Management Studies from the University of Maryland University College; a Master’s Degree in Organizational Leadership from Wilmington University and her Doctorate in Education, Innovation and Organizational Leadership, also from Wilmington University.
Those selected, including Dr. Hammond, meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building and analytical skills. All members of the board must take part in a nationally ranked leadership development course based on the Baldrige Criteria for Performance Excellence and the scoring/evaluation processes for the Baldrige Award.
Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, healthcare and nonprofit. The Award promotes innovation and excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies.